Heavenly Care has earned recognition from Home Care Pulse as one of the top home care providers in the nation.
AUSTIN, TX, April 01, 2023 /24-7PressRelease/ — Heavenly Care has earned recognition from Home Care Pulse (HCP) as one of the top home care providers in the nation. The awards included 2023 Best of Home Care– Leader in Experience, Provider of Choice, and Employer of Choice. Heavenly Care also won these awards in 2022.
The Leader in Experience Award is the highest recognition awarded by HCP. Home care businesses that win the award consistently rank among the highest in 10 or more quality metrics. As a Leader in Experience, Heavenly Care is among the top 10% of home care providers participating in the nationwide HCP Experience Management Program.
This accomplishment demonstrates Heavenly Care’s long-term dedication to excellent care and quality improvement. Ten percent of Heavenly Care’s clients and caregivers were interviewed each month by HCP to qualify for this award. Throughout 12 months, Heavenly Care received high client and caregiver satisfaction ratings in areas such as caregiver training, caregiver compassion, communication, scheduling, and client/caregiver compatibility. Using feedback from clients and employees and quality benchmarks from HCP, the Heavenly Care management team set goals to reach the highest level of experience possible.
“Earning these awards makes me incredibly proud of the team,” says Heavenly Care Co-Founder Alice Latino. “We have four core values that we hire and promote around; initiative, dependability, professionalism, and compassion. Those four things are what I can contribute to these awards because those awards show me that employees are living initiative, compassion, dependability, and professionalism.”
The Best of Home Care – Leader in Experience Award highlights the top-performing home care businesses in the nation. HCP believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “When we see agencies like Heavenly Care that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Heavenly Care has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
Learn more about Heavenly Care’s commitment to experience at www.heavenlycaregivers.com or by calling (512) 432-5503
About Heavenly Care
Heavenly Care is private pay home care providing medical and non-medical services. Heavenly Care started in 2005 and is a locally owned and operated home care agency run by co-founders Benny and Alice Latino. Both founders bring more than 20 years of experience in healthcare to provide clients with exceptional support through professional communication, initiative, dependability, and compassion.
HCP leads the home-based care industry in experience management, training, and reputation management. Through its Care Intelligence Platform, HCP empowers providers in home care, home health, and hospice to attract and retain employees during workforce shortages. HCP also conducts the annual Benchmarking Report, the most comprehensive survey of providers in North America, and administers Best of Home Care awards to agencies that achieve best-in-class satisfaction scores. For more information, visit https://www.homecarepulse.com.
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